Support

Do You Need Support?

Whether you’re looking for quick answers or personal assistance – our support team is here to help. Check our FAQ for common questions or contact us directly by email or phone. So you can get the most out of your SIMStation system.

Support Times Europe

Mon.–Thu.: from 8 AM to 5 PM (CET)
Fri.: from 8 AM to 3 PM (CET)
Contact Options
support@simstation.com
+43-1-581 31 04 - 200

Support Times USA & Canada

Mon.–Fri.: from 4 AM to 5 PM (EST)
Contact Options
support@simstation.com
+1-321-895-2282
In case of technical issues, please send an email to support@simstation.com
Please indicate which SIMStation product line (SIMStation Enterprise, Pro, Essential, or Go) your request concerns.
Include a detailed description of the issue in your email.
You will receive an automated confirmation by email once your request has been received and a support ticket has been created.
Our support team will get back to you as soon as possible to clarify any remaining questions and help resolve the issue.